CRM

Improving the customer experience using your CRM

Improving the customer experience using your CRM

“Customer experience can include a lot of elements, but it really boils down to the perception the customer has of your brand. Even if you think your brand and customer experience is one thing, if the customer perceives it as something different, that is what the...

Tips for Migrating to a new CRM system

Tips for Migrating to a new CRM system

Everyone has different reasons for switching to a new CRM software solution. The real estate sector is no different. So if you are considering making a change, we’d recommend keeping the following 5 tips in mind: 1. Identify what’s lacking in your current CRM Make a...

Real Estate CRM software and MLS Integration

Real Estate CRM software and MLS Integration

When looking for a real estate CRM, you’re going to want to put in the effort to ensure that the platform you settle for has the core features that a real estate company needs their CRM to have. But this means asking the right questions. Will the CRM boost lead...

How the right Real Estate software can benefit your business

How the right Real Estate software can benefit your business

​Choosing the most optimal real estate software has multiple benefits, but mostly it will help you manage business and customer processes and workflows seamlessly, reducing wasted time on unnecessary tasks and improving operational efficiencies. The right real estate...

Breaking Down Organisational Silo Mentality

Breaking Down Organisational Silo Mentality

Silo mentalities can create significant discourse in operational workflows and procedures. Organisational silos have become all too common, with different departments or groups operating in isolation of others, resulting in a lack of collaboration and the...

How will my CRM software help with Customer Retention?

How will my CRM software help with Customer Retention?

Research shows that customer retention plays a pivotal role in boosting revenue and increasing long-term profitability. It’s also been said that “it’s easier and less expensive to retain customers than to acquire them”. A recent Forbes article also provides some...

Improving the Customer Experiencing Using your CRM System

Improving the Customer Experiencing Using your CRM System

Using a CRM system is one of the most effective ways of improving the customer experience, a critical component for achieving success in business. Afterall, the way in which a customer experiences your brand impacts customer retention, lowers churn, increases customer...

Getting Your Employees Onboard with Your New CRM

Getting Your Employees Onboard with Your New CRM

A CRM platform is a great resource from which your employees can benefit significantly, provided you convince them to get onboard with the system. Anything new takes times to get used to and not everyone adapts at the same pace. So here are some of the ways that you...

Not using a Real Estate CRM? Here’s why you should be.

Not using a Real Estate CRM? Here’s why you should be.

Having the ability to seamlessly manage your real estate business with minimal wasted time and operational efficiency is significantly more likely when using CRM software. A real estate CRM system can help you centralise multiple business functions, as well as sales...

4 Ways a Real Estate CRM can Increase Sales

4 Ways a Real Estate CRM can Increase Sales

Effective lead conversion, customer retention and operational efficiency are key drivers for business growth and profitability in what has become a very competitive global real estate market. It stands to reason then that real estate businesses are looking for ways to...