The Client Portal is a unique solution with many attributes that will serve a Property Developer’s or a Real Estate Agent’s clients and substantially helps with further client referrals.

The Client Portal provides the client with the following:

  • Access to their floor plans, site plans, property images and progress photos
  • Access to their contract documentation, financial statements (balance, payments due)
  • Listing of their extras purchased
  • Services statements for communal fees, cleaning or landscaping fees (if applicable)
  • Events and news that the Property Developer or Real Estate Agent would like to promote
  • An advanced and aesthetically pleasing user interface that will allow the client to show the property to their friends abroad in an excellent presentation layer
  • Complete login, password security and user management features
  • Access to targeted promotional campaigns (refer a friend, etc.)

The Client Portal is available on a per client basis through login credentials, which is designed to do the above. It gives the clients the satisfaction that they are individually being looked after, with immediate access to their information, while simplifying a Property Developer’s or Real Estate Agent’s process of communication with the client. It eliminates the need for the Property Developer or Real Estate Agent to send emails and attachments to share and review documents with a customer, as all pertinent client information and communication will be held in one place.

This level of after-sales support also has a very positive side effect in that it allows the customers to act as an extension of a Property Developer or a Real Estate Agent’s sales force. Word of mouth and proof of purchase with choice images and immediate access to their master plans wherever internet is available acts as an ongoing promotional campaign for a Property Developer or a Real Estate Agent on a continuous basis.

The Client Portal is updated by the CRM System which automatically populates the portal with information from the back-end systems as necessary.