Monitor incoming & outgoing calls
Integrate your Qobrix CRM with your IP PBX system (telephony system) and automatically log all calls made and received to and from leads. With this smart integration, you can implement the click-to-call technology and make follow-up calls directly from your CRM.
Listen to call recordings to improve sales & marketing strategies
Import audio files and listen to the call recordings. The insights you gain from these recordings will help you better plan your marketing strategies. By hearing real-life conversations and scenarios, you can implement the training needed to improve customer service and ultimately reach your sales goals.