About Qobo Group

Qobo Group builds innovative SaaS products that are transforming the real estate industry. Our platforms — Qobrix and Qoetix — together span CRM and real estate systems, websites, and real estate marketplaces, serving property developers, brokers, agencies, and asset managers across 20+ countries.

We’re passionate about delivering cutting-edge technology that helps real estate professionals worldwide better manage their business, enhance productivity, and increase sales through integrated software systems.

The Role

We’re seeking a Technical Account Manager to own the relationship and delivery for our enterprise clients — including banks and large real estate organisations — across a multilingual, international client base.

You’ll be the primary point of contact between these clients and our product and development teams: understanding their requirements, mapping their product journeys, scoping how integrations should work, and turning it all into clear, detailed tickets our developers can act on. This is a customer-facing role that blends account management, delivery coordination, and hands-on technical support.

You don’t need to write the code — but you do need enough technical understanding to speak the language of both the client and the engineers, and to keep enterprise engagements moving smoothly.

Key Responsibilities

• Serve as the primary technical point of contact for enterprise clients, including banks and other large organisations

• Run requirements-gathering and discovery sessions with clients, and translate business needs into clear, actionable specifications

• Map product journeys and user flows across our products (CRM, real estate systems, websites, and marketplaces) to identify the right solution for each client

• Understand how integrations, APIs, and data feeds work well enough to scope, explain, and troubleshoot them with clients and internal teams

• Create detailed, well-structured tickets for the development team and follow them through to delivery

• Coordinate delivery timelines and set clear, realistic expectations with enterprise stakeholders

• Provide ongoing technical support and act as the escalation point for enterprise accounts

• Guide clients through onboarding, configuration, and adoption of the platform

• Keep enterprise clients informed, unblocked, and confident throughout each engagement

• Feed client insights back to product and engineering to help shape the roadmap

Required Skills & Experience

• 3+ years in a customer-facing technical role — technical account management, enterprise support, implementation, or client-facing project management

• Fluent, professional English (written and spoken) is essential

• Comfortable working across a multilingual, international client base — additional languages are an advantage

• Strong ability to understand requirements, product journeys, and how software integrations work — without needing to build them yourself

• Comfortable creating clear, detailed tickets and specifications for technical teams

• Experience working directly with enterprise clients and managing senior stakeholders

• Working knowledge of APIs, integrations, and SaaS platforms — enough to scope and troubleshoot confidently

• Excellent communication skills, with the ability to translate between business stakeholders and technical teams

• Experience with B2B SaaS product delivery

• Organised, proactive, and comfortable owning multiple enterprise accounts at once

• Familiarity with Agile workflows and project/ticketing tools (e.g. Jira, YouTrack)

Preferred Qualifications

• Experience serving enterprise or financial-services clients (banks, insurers, large corporates)

• Experience in real estate technology or the PropTech industry

• Familiarity with CRM systems and customer/agent portals

• Understanding of real estate workflows (lead management, property listings, sales processes)

• Experience with API integrations, XML/data feeds, or workflow automation platforms

• Multi-language / international client experience and localisation projects

• Certifications in project management, Agile, or customer success (nice to have, not required)

Accounts & Projects You’ll Manage

• Enterprise client onboarding and platform implementations

• CRM and portal configuration projects

• Integration projects (APIs, XML/data feeds, third-party connections)

• Ongoing enterprise support and technical account management

• Multi-language / international rollouts and expansions

• Requirements definition and solution scoping

What You’ll Work With

• Qobo Group’s SaaS products — Qobrix and Qoetix — spanning CRM, real estate systems, websites, and marketplaces

• RESTful APIs and JSON/XML integrations

• Ticketing and project-management tools

• International, multi-language deployments

• Enterprise-grade security and compliance

What We Offer

• Competitive salary

• Hybrid working arrangements with flexible hours

• A key client-facing role in a fast-growing PropTech company

• Professional development and training

• Work with cutting-edge real estate technology and innovation

• An international, collaborative team environment

• Direct impact on product strategy and company expansion

If you enjoy being the trusted technical bridge between enterprise clients and the teams that build for them — understanding what clients need, scoping how it works, and driving it through to delivery — we’d love to hear from you. Apply now with your CV and examples of enterprise clients or technical engagements you’ve successfully managed.