Terms of Service

Terms of Service regarding the use of Qobrix Software

These terms and conditions constitute the terms of service for your subscription and use of the Qobrix Real Estate CRM Software and other Software and constitutes a lawfully binding agreement governing your access to and use of the Qobrix Real Estate CRM Software and other Software (hereafter referred to as “Qobrix Software”) as defined in point 1.2 below (the “Terms of Service”).

These Terms of Service are made and entered into by and between Qobo Ltd (as defined in 1.1 below) (the ‘Company’) which is the owner of the Qobrix Software and the person, business, or other legal entity (as defined in 1.4 below) agreeing to these Terms of Service (the “Customer”).

These Terms of Service are effective as of the date the Customer creates a Qobrix Software account (FREE or PAID) and accesses the Qobrix Software (the “Effective Date”).

By accessing the Qobrix Software through this website, the Customer agrees to be bound by these Terms of Service. The Customer confirms that if entering into these Terms of Service and subscribing to the Qobrix Software on behalf of a legal entity, the Customer has (i) full legal authority to represent the legal entity, (ii) is permitted to enter into these Terms of Service on behalf of the legal entity, and (iii) fully understands and is in agreement with all the provisions hereof.

These Terms of Service may be revised by the Company from time to time at its sole discretion, and any changes will be made freely accessible on the Company’s website: https://qobrix.com/terms-of-service

1. Definitions

1. Qobo Ltd. Qobo Ltd is a limited liability company that is incorporated in Nicosia, Cyprus under registration HE320336, whose registered office is at Ioanninon & Cheilonos, 2A, Riverside Forum, Ground floor, 1101, Nicosia, Cyprus (the Company). Qobo Ltd is the sole owner of the Qobrix Software.

2. Qobrix Software. The Qobrix Real Estate CRM Software and other Software is cloud-based software built specifically for the real estate industry, including Real Estate Agents/Brokers, Property Developers and Asset Management Firms. It's built to assist Property Developers and Agencies capture more opportunities for growth and profitability by focusing on customer acquisition and service.

3. Subscription Plan(s). The subscription plans offered from time to time by Qobrix to its Clients for accessing and using the Qobrix Software. By selecting a specific plan offered through our website you agree to the specific time period of subscription, the subscription amount and the items and services provided depending on the plan selected. The Subscription Plans offered by the Company are set out in point 2.1 below.

4. Customer. “Customer” refers to any legal entity entering into these Terms of Service and includes its officers, directors, managers, agents and authorised employees.

5. Customer Data. “Customer Data” means any data, information or material provided or submitted and/or entered and/or processed and/or managed by the Customer or its Users through the Qobrix Software.

6. Subsidiary. “Subsidiary” refers to any corporation, partnership, affiliate or other legal entity in which a party owns the majority of shares and/or voting rights.

7. Users. “Users” refers to the person(s) and/or legal entity to whom the Customer gives a username and password (“User Credentials”) in the Qobrix Software account of the Customer.

8. Documentation. Refers to the documentation provided to the Customer by the Company which includes user manuals, system administrator guides and any other written material.

9. AI Features. “AI Features” refers to the artificial intelligence-powered tools and functionalities made available within the Qobrix Software from time to time, including but not limited to: the AI Property & Lead Search, the AI Listing Assistant, and the Description Generator. AI Features may be made available in Beta form as described in point 1.10 below.

10. Beta Features. “Beta Features” refers to AI Features or other functionalities that are released in a preliminary, testing phase and are not yet generally available. Beta Features are provided on an experimental basis and may be subject to additional terms, limitations, and disclaimers as set out in these Terms of Service.

11. AI-Generated Content. “AI-Generated Content” means any output, suggestion, recommendation, description, or result produced by an AI Feature, including property matches, lead suggestions, listing drafts, and property descriptions.

12. Voice Input. “Voice Input” refers to the speech recognition feature available within certain AI Features of the Qobrix Software, including the AI Property & Lead Search and the AI Listing Assistant, which allows Users to provide natural language input via a microphone. Voice Input is processed entirely within the User’s browser using the Web Speech API, a standard browser capability. Language support depends on the User’s browser and operating system.

13. MCP Connector. The “MCP Connector” refers to the Qobrix Model Context Protocol (MCP) integration that enables external AI assistants and large language model (LLM)-based tools (“AI Agents”) to connect to and interact with the Qobrix Software on behalf of an authenticated User. Actions performed via the MCP Connector are carried out using the permissions of the authenticated User and are subject to the same access controls as direct use of the Qobrix Software.

2. Scope and Limitation of services provided by the Company

1. Modules and Subscription Plans

   The Customer acknowledges and agrees that access to the modules of the Qobrix Software is limited to those included in the Subscription Plan they select, defined and priced as follows:

   Free Trial

   • 15 days free of charge for the Professional Plan

   • Can be created via the Qobrix sign-up page: https://qobrix.com/pricing

   Professional Plan

   • €55 per User per month

   • Includes the following modules:

     • Properties

     • Projects

     • Locations

     • Property Matching

     • Dynamic Templates

     • Leads

     • Agreements

     • Brokers/External Agents

     • Offers

     • Campaigns

     • Contacts

     • Organisations

     • Calls

     • Viewings

     • Tasks

     • Comments

     • Dashboards

     • Advanced Search

     • Documents

     • Duplicates

     • User Management

     • Advanced Permissions

     • REST API

     • Multilingual Fields

     • Property Approval

     • Workflow

     • Import Data/Files (including images)

     • Export

     • Batch Processing

   Enterprise Plan

   • €75 per User per month

   • Includes the following modules:

     • Properties

     • Projects

     • Locations

     • Property Matching

     • Dynamic Templates

     • Leads

     • Agreements

     • Brokers/External Agents

     • Offers

     • Campaigns

     • Contacts

     • Organisations

     • Calls

     • Viewings

     • Tasks

     • Comments

     • Dashboards

     • Advanced Search

     • Documents

     • Duplicates

     • User Management

     • Advanced Permissions

     • REST API

     • Multilingual Fields

     • Property Approval

     • Workflow

     • Import Data/Files (including images)

     • Export

     • Batch Processing

     • Payment Plans

     • Payment Instalments

     
     

2. Integrations; Third Party Vendors; MLS

   The Customer may subscribe to integrations with Third Party Vendors and MLS directories. However, the Company shall not be held responsible or liable for any errors, expenses, damages, or costs arising as a result of such subscription(s).

   The Customer acknowledges that the use of such integrations requires a separate license and payment of applicable fees directly to the third-party vendor for access to third-party vendor or MLS software, services, and/or data feeds.

   The Company will not be a party to any contractual relationship between the Customer and any Third Party Vendors or MLS directories and shall not be held liable for the service provided by such Third Party Vendors or MLS directories, nor for the terms and conditions governing such arrangements.

   
   

3. AI Features

   The Company may make AI Features available to Customers as part of their Subscription Plan or as add-on modules. Access to AI Features is subject to availability and may vary by Subscription Plan. The Company reserves the right to modify, suspend, or discontinue any AI Feature at any time with reasonable notice.

   Beta Features. Certain AI Features, including the AI Property & Lead Search, are currently offered in Beta. Beta Features are experimental and provided “as is.” The Company makes no representations regarding the accuracy, reliability, or fitness of Beta Features for any particular purpose. The Company may terminate access to Beta Features at any time without notice or liability.

   AI Feature Access. Where AI Features are included in or added to a Subscription Plan, the Customer’s access to such features is governed by these Terms of Service and any additional documentation provided by the Company.

   
   

4. Voice Input

   The Qobrix Software includes a Voice Input feature that allows Users to speak natural language queries and commands, which are transcribed into text and used as input for AI Features such as the AI Property & Lead Search and the AI Listing Assistant. Voice Input is processed entirely within the User’s browser using the Web Speech API and does not transmit audio to the Company’s servers or any third-party service. The languages supported by Voice Input depend on the User’s browser and operating system; the Company does not control or warrant which languages are available on any given device or browser.

   Browser-Based Processing. Voice Input is implemented using the Web Speech API, which is built into modern web browsers. All voice processing takes place locally within the User’s browser; no audio data is transmitted to or stored by the Company. The Company is not responsible for any data processing carried out by the User’s browser or operating system in connection with the Web Speech API, which is governed by the browser vendor’s own terms and privacy policies.

   Accuracy Disclaimer. The Company does not warrant the accuracy or completeness of speech transcriptions produced by the Voice Input feature. The Customer is solely responsible for reviewing and correcting any transcription output before relying on it as input to AI Features or saving it within the Qobrix Software.

   
   

5. MCP Connector

   The Company makes available an MCP Connector that enables external AI Agents (such as Claude by Anthropic, ChatGPT by OpenAI, Gemini by Google, and similar LLM-based tools) to connect to the Qobrix Software via the Model Context Protocol. Once connected, an AI Agent may, on behalf of an authenticated User, read data from and perform write actions within the Qobrix Software, including creating and updating leads, properties, contacts, tasks, and other CRM records, subject to the User’s access permissions.

   Authentication and Permissions. Access to the MCP Connector requires valid User authentication via OAuth2. All actions performed through the MCP Connector are executed under the permissions of the authenticated User and are subject to the same role-based access controls as direct use of the Qobrix Software. The MCP Connector does not grant AI Agents elevated or administrative privileges beyond those of the authenticated User.

   Third-Party AI Providers. When a Customer or User connects an external AI Agent to the Qobrix Software via the MCP Connector, Customer Data may be transmitted to and processed by the third-party provider of that AI Agent (e.g. Anthropic, OpenAI, Google). The Company is not a party to the contractual relationship between the Customer and any third-party AI provider, and shall not be liable for how such providers handle, store, or process Customer Data. The Customer is solely responsible for ensuring that the use of any third-party AI Agent in conjunction with the MCP Connector complies with applicable data protection laws and the terms of service of the relevant AI provider.

   Customer Responsibility for AI Agent Actions. The Customer is solely responsible for all actions performed within the Qobrix Software by AI Agents connected via the MCP Connector on behalf of its Users. The Company shall not be liable for any errors, unintended changes, data loss, or other consequences arising from actions taken by AI Agents through the MCP Connector. The Customer acknowledges that AI Agents may misinterpret instructions or act on ambiguous inputs, and should ensure that Users exercise appropriate oversight over any AI Agent interactions with the Qobrix Software.

   Audit Trail. All actions performed via the MCP Connector are logged within the Qobrix Software under the authenticated User’s account, in the same manner as actions performed directly by that User. The Customer may review these logs through the standard audit and activity features of the Qobrix Software.

3. Subscriptions and Fees

1. Subscriptions. The Company requires a subscription and the creation of an account to use the Qobrix Software but may make certain limited portions of the Qobrix Software available for free for a trial period. A subscription can be purchased according to a specific Subscription Plan at any time during the trial period and thereafter

2. Subscription Fees. Customer agrees to pay the Company a subscription fee based on the Subscription Plan used by the Customer. All Subscription Fees are billed monthly and payable in advance; (ii) all Subscription Fees are payable in US Dollars and do not include VAT or any other applicable taxes; (iii) all Subscription Fees are non-refundable.

3. Modifications. The Company reserves the right to modify the fees at any time, and to introduce new fees, provided that the Company will give reasonable notice to the Customer before any such modifications in which case they will apply as of the next following month after the end of the application subscription period under a specific Subscription Plan selected by the Customer.

4. Payment. When you initiate your subscription to a paid Subscription Plan, you authorize us through our third-party payment processor to charge you a Subscription Fee as set out below. We may ask you to supply additional Payment Information in order to process this. You represent and warrant that you have the legal right to use all payment method(s) represented by any such payment information. When you subscribe to a paid Subscription Plan, you give us the authority to provide your payment information to third parties so your subscription can be completed and to charge your payment method for the specific Subscription Plan you have chosen.
   Your Subscription Fee will be charged at the beginning of your Subscription and then monthly or yearly thereafter (in accordance with the Subscription) at the then-current Subscription Fee. By purchasing a Subscription, Qobo (or our third- party payment processor) will charge you automatically at the beginning of the next applicable period of your Subscription during the term, using the Payment details provided by you until your Subscription is cancelled. By entering into this Agreement and subscribing to a specific Subscription Plan, you recognise and understand that you will be responsible for recurring payment obligations prior to the cancellation of the Subscription by you or the Company. Unless your Subscription is cancelled by you or until your access to the Services or Subscription in accordance with this Agreement are terminated by the Company, your Subscription will continue. Prices for the Services, including monthly Subscription fees and any other fees pertinent but not limited to your Subscription and this Agreement, are subject to change upon 30 days of notice from us before your Subscription period comes to an end.
   If your payment and registration information is not accurate, current, and complete and you do not notify us promptly when such information changes, we may suspend or terminate your account and refuse any use of the Services.
   If you do not notify us of updates to your payment method (e.g., credit card expiration date), to avoid interruption of the Services, we may participate in programs supported by your card provider (e.g., updater services, recurring billing programs, etc.) to try to update your payment information, and you authorize us to continue billing your account with the updated information that we obtain.

5. Cancelling a Subscription. Your purchase is final and at no time will you have the right to claim any refund of your subscription fee. Without limiting the foregoing, you can at any time terminate your subscription but the termination will only take effect at the end of the then-current Subscription period. Furthermore, without limiting the forgoing terms above of your initial subscription purchase, none of the subscription fee paid for the then-current Subscription period will be refunded to you at cancellation. To cancel, you can send an email to hello@qobrix.com.
   All subscription fees, relevant taxes and any other pertinent charges incurred for the then-current Subscription period will be your responsibility. If you cancel your subscription, you will have the right to use the software until your then- current subscription period ends, at which time the subscription will terminate with no additional charges.

6. Disputes
   If a dispute regarding fees arises between the Customer and the Company and the dispute cannot be resolved within a reasonable period of time between the parties, the Customer agrees under these Terms of Service to settle the amounts less the disputed amount, and both parties resolve to reach an amicable resolution with respect to the disputed amount. For the amount to be deemed disputed in good faith, the Customer is obliged to provide the Company with a written statement on or prior to the amount becoming due, detailing the reasons for the dispute and the amount the Customer is seeking to withhold.

4. Rights, obligations and liability of the Customer

1. Content/Data. The Customer is free within the scope of these Terms of Service and the rights afforded to it under the relevant Subscription Plan to use and operate the Qobrix Software for its intended purpose.
   The Customer specifically agrees that it bears full and sole responsibility for the content and data that it processes by using the Qobrix Software vis-à-vis the Company, the assigned users and any third party whatsoever. The Company does not control the use made by Customers (and assigned Users under it) of the Qobrix Software.

2. Customer Data. The Customer retains all rights to and ownership of Customer Data. Customer represents and warrants that it has the right to provide Customer Data to the Company and to use Customer Data during and/or within the course of the subscription services provided by the Company though the use of the Qobrix Software. The Customer has the sole responsibility to ensure the accuracy, quality, integrity, legality, reliability, appropriateness, and intellectual property ownership of Customer Data. Customer represents and warrants that the Customer Data was obtained in compliance with all applicable laws (including all data privacy laws) and that the Customer has obtained all appropriate consents for any Customer Data.

3. Communication to third parties. The Company and the Qobrix Software does not share or disclose the personal data it processes to third parties unless this communication has been approved by the Customer; if it is necessary given the nature of the Customer’s instructions and these Terms of Service, or if such disclosure is required by law or by some other judicial decision. In the event that the Company is legally obligated to communicate the personal data to a third party it will make sure that the Customer is informed beforehand unless prohibited by law. For any communication of personal data by the Customer to third parties, the Customer acknowledges and agrees that the Customer is solely responsible for verifying compliance in regard to data protection legislation. For more information regarding the use of personal data please also refer to the Privacy Policy of the Company located at https://qobrix.com/privacy-policy.

4. Obligations regarding assigned Users. The Customer is solely responsible to ensure that all assigned Users comply with these Terms of Service and all applicable laws and regulations. The Customer specifically agrees that it shall be solely liable for any breach of these Terms of Service by any assigned Users and the Company shall not have any liability whatsoever as it is only providing the Qobrix Software but does not control the use made by Customers and assigned Users. The Customer is also solely responsible for the (i) safekeeping of any unique usernames and passwords and (ii) the activities conducted under the User Credentials. The Customer will also take all steps as reasonably possible to notify the Company of any suspected misuse of the Qobrix Software or any other known or suspected breach of security.

5. Other obligations. The Customer agrees not to do any of the following:

   1. Post, upload, publish, submit or transmit any of the Customer Data that: (i) infringes, misappropriates or violates a third party’s patent, copyright, trademark, trade secret, moral rights or other intellectual property rights, or rights of publicity or privacy; (ii) violates, or encourages any conduct that would violate, any applicable law or regulation or would give rise to civil liability; (iii) is fraudulent, false, misleading or deceptive; (iv) is defamatory, obscene, pornographic, vulgar or offensive; (v) promotes discrimination, bigotry, racism, hatred, harassment or harm against any individual or group; (vi) is violent or threatening or promotes violence or actions that are threatening to any person or entity; or (vii) promotes illegal or harmful activities or substances;

   2. Access, tamper with, or use non-public areas of the software, our computer systems, or the technical delivery systems of our providers;

   3. Attempt to probe, scan or test the vulnerability of any Qobrix system or network or breach any security or authentication measures;

   4. Avoid, bypass, remove, deactivate, impair, descramble or otherwise circumvent any technological measure implemented by the Company or any of the Company’s providers or any other third party (including another user) to protect the software;

   5. Attempt to access or search the software or the content that belongs to us or download the content that belongs to us from the software through the use of any engine, software, tool, agent, device or mechanism (including spiders, robots, crawlers, data mining tools or the like) other than the software and/or search agents provided by Qobrix or other generally available third-party web browsers;

   6. Use or launch any automated system, including, “robots,” “spiders,” or “offline readers,” that sends more request messages to our servers in a given period of time than a human can reasonably produce in the same period by using a conventional browser;

   7. Use the software in any manner that damages, disables, overburdens, or impairs any of our services, attempt to gain unauthorized access to the software, access the software other than through our interface, or use the software for any purpose or in any manner that is unlawful or prohibited by these Terms of Service;

   8. Use the software or the content that belongs to us or any part thereof, for the benefit of any third party or in any manner not permitted by these Terms of Service;

   9. Attempt to decipher, decompile, disassemble or reverse engineer any of the software used to provide the software or content that belongs to us;

   10. Interfere with, or attempt to interfere with, the access of any user, host or network, including, without limitation, sending a virus, overloading, flooding, spamming, or mail-bombing the software;

   11. Collect or store any personally identifiable information from the software from other users of the software without their express permission;

   12. Impersonate or misrepresent your affiliation with any person or entity;

   13. Violate any applicable law or regulation; or

   14. Encourage or enable any other individual to do any of the foregoing.

6. Use of AI Features and AI-Generated Content.

   1. Human Review Required. The Customer acknowledges that AI-Generated Content — including property matches, lead recommendations, listing copy, and property descriptions — is produced by automated systems and may be inaccurate, incomplete, or unsuitable for a specific purpose. The Customer is solely responsible for reviewing, verifying, and approving all AI-Generated Content before using or publishing it. The Company is not liable for any decisions made by the Customer in reliance on AI-Generated Content.

   2. No Professional Advice. AI-Generated Content does not constitute legal, financial, investment, or professional real estate advice. The Customer should not treat AI outputs as a substitute for professional judgment.

   3. Customer Data Input. The Customer acknowledges that AI Features process Customer Data to generate outputs. The Customer warrants that any data submitted to AI Features complies with applicable laws, including data protection laws, and that appropriate consents have been obtained where required.

   4. Accuracy and Verification. Specifically regarding the Description Generator and AI Listing Assistant, the Customer is solely responsible for ensuring that any AI-generated property descriptions or listing content are factually accurate, compliant with applicable advertising and consumer protection laws, and do not mislead prospective buyers or tenants.

   5. Prohibited Uses. The Customer shall not use AI Features to generate content that is false, misleading, discriminatory, or that violates any applicable law or third-party rights, including fair housing and anti-discrimination laws applicable in the relevant jurisdiction.

   6. Feedback. The Customer may be invited to provide feedback on Beta Features. By providing feedback, the Customer grants the Company a non-exclusive, royalty-free licence to use such feedback to improve its products and services, without any obligation or compensation to the Customer.

7. AI Brand Tone Settings and MCP Connector Use.

   1. Brand Tone Configuration. The Qobrix Software allows Customers to configure a brand tone of voice (such as Professional & Informative, Warm & Inviting, or Sophisticated & Luxury) that influences the style and language of AI-Generated Content produced by the Description Generator and AI Listing Assistant. The Customer is solely responsible for selecting an appropriate tone of voice setting and for the AI-Generated Content produced as a result of that configuration. The Company is not liable for any outputs that the Customer considers inconsistent with its brand or unsuitable for its intended audience.

   2. MCP Connector Use. The Customer shall ensure that all Users who connect external AI Agents to the Qobrix Software via the MCP Connector do so only for legitimate business purposes and in compliance with these Terms of Service. The Customer shall not permit AI Agents to be used via the MCP Connector in any manner that would violate the obligations set out in Section 4.5 above, including but not limited to generating or submitting false, misleading, or unlawful data into the Qobrix Software. The Customer shall promptly revoke MCP Connector access for any User or AI Agent that it suspects of misuse.

   3. Voice Input Use. The Customer shall ensure that Users are aware that Voice Input is processed by the User’s browser using the Web Speech API. The Customer is responsible for any obligations that may arise under applicable law in connection with the use of voice input functionality by its Users.

5. Term and Termination

1. Term and Termination. This Agreement shall remain in full force and effect unless and until terminated by either party. Either party may terminate this Agreement for convenience by providing the other party with at least ninety (90) days’ prior written notice. Following the initial subscription term, the subscription shall automatically renew for successive monthly periods unless terminated in accordance with this clause. All fees falling due during the notice period shall remain payable in full.

2. Effect of Termination. Upon any termination or expiration of the subscription, the Company will no longer provide any subscription services to the Customer and the Customer and its assigned Users shall cease using the subscription services. Any termination of this Agreement shall not affect the Company’s right to any payments due to it.

6. Intellectual Property Rights

1. Intellectual Property Rights. The Customer shall not use the Qobrix Software in breach of copyright or other intellectual property rights. Intellectual Property Rights means patents, trademarks, service marks, design rights, copyright, know-how, rights in databases and other similar rights or obligations whether registrable or not in any country. All intellectual property rights pertinent to the title and ownership of the Qobrix Software shall at all times remain with the Company. This includes the copyrights on the overall structure, manuals, documentation and programs, whether available in hard copy or remotely. Customer is not permitted to copy, modify, translate or otherwise alter the Qobrix Software in whole or in part, nor is the Customer permitted to grant any sublicense or other right with respect to Qobrix Software.

2. Logo and Name. The Qobrix Software logo and name are protected by copyright and/or trade name and/or trademarks belonging to Qobo Ltd and the Customer is not permitted to use, copy, remove or hide these without the Company’s written approval and consent.

3. AI-Generated Content Ownership. AI-Generated Content produced through the use of AI Features is generated based on Customer Data and third-party AI models. The Customer retains ownership of its underlying Customer Data. However, the Customer acknowledges that: (i) AI-Generated Content may not be eligible for copyright protection in all jurisdictions; (ii) similar or identical content may be generated for other users; and (iii) the Company does not warrant that AI-Generated Content is original or free from third-party intellectual property claims. The Customer is solely responsible for any intellectual property-related risks associated with its use or publication of AI-Generated Content.

7. Warranty, Disclaimers and Limitation of Liability

1. The Company shall provide the Qobrix Software using reasonable care and skill. The Company endeavours to provide a Service, which is available at all times, but it cannot warrant the availability due to factors beyond its control. The Company does not warrant or represent that the use or the results of the use of the software or the materials made available as part of the Service will be correct, accurate, timely, or otherwise reliable. The Company does not represent or warrant that the Qobrix Software will be uninterrupted or error-free, that defects will be corrected, or that the Service or the server that makes it available, are free of viruses or other harmful components. The Company undertakes to use all reasonable endeavours to ensure that the information stored and updated on the Qobrix Software is as accurate as is commercially possible and that any material system, service or database inaccuracies or errors will be corrected as soon as possible.

2. The Company makes no representations about the suitability, reliability, availability, timeliness and accuracy of the Qobrix Software for any purpose. The Qobrix Software is provided “As Is” without warranty of any kind. The Company hereby disclaims all warranties and conditions with regard to the Qobrix Software, including all implied warranties and conditions of fitness for a particular purpose, title and non-infringement.

3. The Company shall not be responsible for unauthorized access to or alteration of the Company’s transmissions or data, any material or data sent or received or not sent or received, or any actions carried out through the Qobrix Software.

4. The Company is not responsible or liable for any threatening, defamatory, obscene, offensive or illegal content or conduct of any other party or any infringement of another’s rights, including intellectual property rights. The Company is not responsible for any content sent using and/or included in the Qobrix Software by any third party.

5. The Company shall not be liable in contract or otherwise for any direct, indirect or consequential loss or damage sustained by the Company or assigned Users or others directly or indirectly making use of the Qobrix Software, including but not limited to any loss or damage resulting as a consequence of any defects, delays, interruptions or failures in the Qobrix Software or inaccuracies or errors in the use of the Qobrix Software or information and content contained therein and specifically excludes the same to the extent permitted by the law applicable to these Terms of Service.

6. If the Customer is dissatisfied with any portion of the Qobrix Software, or with any of these Terms of Service, the Company’s sole and exclusive remedy is to discontinue using the Qobrix Software and its related websites.

7. The Company is not responsible or liable for the deletion, correction, destruction, damage, loss or failure to store any Customer Data caused by Customer or its assigned Users.

8. Irrespective of the above provisions and any other provision contained herein, the Company’s liability shall not exceed in any event and for any cause or reason the amount of subscription under a specific Subscription Plan already paid to the Company during the 12 (twelve) months prior to such claim.

9. AI Features Disclaimer. Without limiting the general disclaimers in this Section 7, the Company expressly disclaims all warranties with respect to AI Features and AI-Generated Content. The Company does not warrant that AI Features will produce accurate, complete, unbiased, or appropriate results. AI outputs are provided for informational and assistive purposes only. The Company shall not be liable for any loss, damage, or liability arising from the Customer’s reliance on or use of AI-Generated Content, including any inaccuracies in property descriptions, mismatched leads, or erroneous listing recommendations.

10. Voice Input Disclaimer. The Company does not warrant that voice transcriptions produced by the Voice Input feature will be accurate, complete, or fit for purpose. Voice Input relies on the Web Speech API provided by the User’s browser, over which the Company has no control. The Company shall not be liable for any inaccuracies, errors, or losses arising from the use of Voice Input, including any limitations in browser or operating system support for the Web Speech API.

11. MCP Connector Disclaimer. The Company does not warrant that the MCP Connector will be error-free or that AI Agents connected via the MCP Connector will interpret User instructions correctly. The Company shall not be liable for any actions taken within the Qobrix Software by AI Agents via the MCP Connector, including unintended data modifications, deletions, or submissions. The Customer assumes full responsibility for monitoring and controlling the use of AI Agents via the MCP Connector.

8. Indemnification

The Customer shall be liable, notwithstanding any other remedies the Company may have against the Customer, including termination of this Agreement, to indemnify the Company, its parents, subsidiaries, affiliates, officers and employees, for any loss, claim, demand, or damage, including reasonable attorneys’ fees, the Company suffers and/or to reimburse the Company for the gain the Customer obtains in contravention of these Terms of Service.

The Customer agrees to fully indemnify and to hold the Company, its parents, subsidiaries, affiliates, officers and employees, indemnified from and against any claim, demand, or damage, including reasonable attorneys’ fees, brought by any third party resulting from the use of the software and in respect of all losses, costs, actions, claims, expenses or liabilities whatsoever suffered or incurred directly by the Company or members in consequence of the Customer’s non- observance of these Terms.

Customer will defend the Company against any claim, demand, suit or proceeding made or brought against Company by a third party alleging that Customer Data, Customer Advertisements, or Customer’s use of Company IP in breach of the Agreement, infringes or misappropriates a third party’s intellectual property rights or violates applicable law (a “Claim Against Company”), and will indemnify the Company from any damages, attorney fees and costs finally awarded against Company as a result of, or for any amounts paid by Company under a court-approved settlement of, a Claim Against Company.

9. Miscellaneous

1. Publicity. The Company may include the Customer’s name and logo in a list of Company’s customers, online or in promotional, sales or advertising materials. Company may also verbally reference the Customer as the Company’s customer.

2. Governing Law. This Agreement is governed by the laws of the Republic of Cyprus and the Subscriber hereby submits to the exclusive jurisdiction of the Cyprus courts.

3. Force Majeure. Non-performance of either party shall be excused if such non-performance arises for any reason beyond reasonable including strikes, fire, flood, governmental acts or orders or restrictions, failure of suppliers, or any other reason where failure to perform is beyond the reasonable control of the non-performing party.

4. Modifications. The Company may make modifications to the Company’s Qobrix Software from time to time provided that such modifications do not materially reduce any functionalities or features of the Company’s Qobrix Software.

5. Entire Agreement and Severance. This Agreement, as amended from time to time, together with any document expressly referred to in any of its terms, contains the entire agreement between the parties relating to the subject matter covered and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the Customer and the Company with respect to the Qobrix Software.
   If any part of this agreement is held by any court or other competent authority to be void or unenforceable in whole or in part, this Agreement shall continue to be valid as to the other provisions thereof and the remainder of the affected provision.

6. Language. Any translation of this Agreement is done for local requirements and in the event of a dispute between the English and any non-English version, the English version of this Agreement shall govern. In the event of a dispute the parties confirm that they have requested that this Agreement and all related documents be drafted in English.